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Knowledge Base

VPNUK Knowledge Base

Comprehensive help articles, setup guides and troubleshooting advice — covering all connection types, devices, firewalls and account management.

13 categories
123 articles
24/7 support
1:1 Dedicated IP
3 articles

Port forwarding, rDNS, OpenVPN and technical help for 1:1 Dedicated IP accounts.

About VPNUK
9 articles

Bandwidth, speeds, logs policy, service guarantee, VPN types and contact information.

Accounts & Billing
13 articles

Account types, subscription costs, refund policy, cancellations and DDOS protection.

Compatibility
9 articles

Supported devices, P2P, VoIP, geo-location, censored regions and proxy setup.

Firewalls & Security
12 articles

Configuration guides for AVG, Norton, McAfee, ESET, ZoneAlarm and other firewalls.

General
9 articles

What is a VPN, legality, running costs, speed tests and common questions.

Members Area
8 articles

Login, password recovery, account import, switching servers and renewing.

OpenVPN
15 articles

Configuration, protocols, split tunnels, disconnection issues and DD-WRT logs.

Smart DNS
7 articles

Setting up SmartDNS, registering IPs, adding services and troubleshooting.

Technical Help
12 articles

DNS leak protection, connection types, error codes, IPv6, speed issues and remote help.

Troubleshooting
14 articles

Connection errors, L2TP issues, slow speeds, WebRTC, SMTP and split tunnels.

VPN Routers
7 articles

Setup guides for GL.iNET, ASUS, MikroTik and TP-Link routers with OpenVPN & WireGuard.

WireGuard
5 articles

Configure WireGuard, split tunnels, local network access and account compatibility.

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